Privacy Policy

Article 1 – Introduction

This Privacy Policy is designed to inform users of the website about:

How their personal data is collected and processed (personal data refers to any information that can identify a user, including but not limited to: name, surname, age, mailing or email address, location, or IP address)
The rights users have regarding their data
The identity of the data controller responsible for collecting and processing personal data
The potential recipients of these personal data
The website’s policy regarding cookies

Article 2 – Principles for Collection and Processing of Personal Data

In line with Article 5 of Regulation (EU) 2016/679 (GDPR), personal data are :

Processed lawfully, fairly, and transparently in relation to the individual concerned
Collected for specified, explicit, and legitimate purposes (see Article 3.1)
Adequate, relevant, and limited to the necessary scope for their purposes
Accurate and, where necessary, kept up to date. Reasonable steps are taken to ensure inaccurate data are erased or corrected promptly
Stored in a way that allows identification for no longer than necessary for their purposes
Processed in a way that ensures appropriate data security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using suitable technical or organizational measures

Processing is lawful only if at least one of the following applies:

The user has given consent for one or more specific purposes
It’s necessary for the performance of a contract or pre-contractual measures
requested by the user
It’s required by law
It’s necessary to protect the vital interests of the user or another individual
It’s carried out as part of a public interest or official authority
It’s necessary for the legitimate interests of the controller or a third party, unless
overridden by the user’s interests, rights, and freedoms—especially if the user is a child

Article 3 – Collected and Processed Data

3.1. Data Collected

Personal data collected in the course of our business include, depending on activity:

For quote requests :
- Name
- Surname
- Phone number
- Adress
- Email adress
For newsletter subscriptions :
- Email address

3.2. Method of Collection & Storage

Data are kept in secure conditions by the data controller, for only as long as necessary (until newsletter unsubscribe or upon completion of quote request).
Some personal data may be retained beyond these periods for legal or regulatory compliance

3.3. Data Hosting

The website is hosted by [Insert host, e.g., Vercel Inc.]
Data are stored by [Insert provider, e.g., Alphabet Inc.] in a data center located
within the European Union

Article 4 – Data Controller and Data Protection Officer

Personal data are collected and processed by:

TW Kustoms (SAS), [your company registration number]
Contact by mail: [insert address]
Phone: [insert phone number]
Email: [insert contact email]

If you believe your data protection rights are not respected, you may contact CNIL (the French data protection authority).

Article 5 – User Rights

In accordance with GDPR and the French Data Protection Act, all users have the following rights regarding their personal data:

● Right of access, rectification, and erasure (GDPR Articles 15–17)
● Right to data portability (Article 20)
● Right to restrict and oppose processing (Articles 18–21)
● Right not to be subject to a decision based solely on automated processing
● Right to decide the fate of data after death
● Right to lodge a complaint with the supervisory authority (Article 77)

To exercise your rights, contact TW Kustoms by mail or email ([your contact info]). You may be required to provide identifying information (name, email, account/subscriber number).
For more information, visit cnil.fr.

Article 6 – Policy Updates

The publisher reserves the right to update this Privacy Policy at any time to ensure compliance with current law.
We encourage users to check this Policy regularly when using our services